Terms of use and booking

The terms that cover this website and the enquiries you send through it.

Using this site

This site introduces the seven businesses of Grand Nase Group and lets you contact them. Content is provided in good faith; where a price, licence number or detail is still being confirmed we say so rather than guess. Please check important details directly with the business before you rely on them.

Bookings and enquiries

  • Submitting a form sends an enquiry — it is not a confirmed booking, order or reservation.
  • A booking is confirmed when the business tells you so directly, by phone, WhatsApp or in writing.
  • Prices shown as "from" prices are starting rates and may change with season, room type or group size.
  • Where a price is not published, it is given in a written quote before you commit.

Hotels

Check-in times, cancellation terms and policies for children are confirmed by each hotel at the time of booking. Pafo Hotel and The Grand Nase confirm these directly with every guest — ask when you book.

Tours and safaris

Trip prices and inclusions are confirmed per itinerary. Payment terms, deposits and cancellation conditions are set out in writing with your quote. Wildlife sightings can never be guaranteed, and all trips follow park and reserve rules.

Construction quotes

Quotes from Wekebary are prepared from the information and photos you provide. A firm quote may require a site visit, which we will tell you about before charging anything.

LPG, banking and retail

Orders are confirmed by phone or WhatsApp before payment or delivery. Halpha acts as an agent for a licensed bank for agency banking services; it is not itself a bank.

Fanella Bar and Restaurant

The bar area is restricted to guests aged 18 and above, in line with licensing rules. Management may ask for identification.

Better For Us Funeral Services

Funeral arrangements are agreed with each family or group individually. Package contents and costs are explained plainly before any commitment is made.

Changes

These terms will be updated as the group's details are confirmed. The date of the latest version can be requested through the contact page.